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About Playing Online
Customer Support Methods
Whether you’re shopping for a new restaurant to eat at or an online poker room to play some cards, customer service is an important factor in how well you’ll enjoy your stay. If you’re like most players, chances are you’ll never have the need to contact them for help – but when the need for service does arise, it’s important to know you’ll be taken care of promptly and properly.
Comps and Loyalty Rewards
Just as new player bonuses are a good way for online poker rooms to attract new players, loyalty programs are a good way to keep them playing on a particular brand. These ongoing incentives are also referred to as ‘comp points’, ‘player rewards’, ‘rake back’ or ‘loyalty bonuses’, and as the name implies, reward players for their continued play.
Making Deposits and Withdrawals
Because you can’t just hand over a wad of cash in exchange for chips to a cashier at an online poker room or casino, you’ll have to deposit funds electronically. There are a number of ways to do this, and it’s important that you find a venue that can accommodate your preferred method of dealing with money.
New Player Bonuses/Incentives
Online poker rooms are businesses, and just like any other they need to market their service in order to make money and attract new customers. Part of the way in which they have taken to enticing these new customers is to offer what’s known as a ‘sign-up bonus’; free chips given to new players either when they make their first purchase or after they have played so many hands.
The Importance of Player Activity
When you’re shopping around for a new place to play some cards online, one thing that should definitely be taken into consideration is the number of patrons at the card room you’re considering. There are a number of reasons why player volume is important:
Table Etiquette - Playing Politely
Unfortunately, because people are hiding behind their computer monitors instead of playing each other face-to-face, it’s not uncommon for people to throw courtesy to the wind when playing poker online. Despite the virtual surroundings however; you are playing with other real players from around the world, so in order to keep the games going smoothly and not terribly offend your opponents - there is some etiquette you should keep in mind.
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